Ticketing Tool
Click through to raise a technical case via our ticketing tool.
If you have a StreamOne operational support request such as a query with the billing or provisioning of your service, then please contact businessexperiencesu@techdata.com.
How and when you can access support depends on the Cloud Support Service plan that you have.
| CSS subscription | Access Hours | Incident MAnagement Hours | Webform | Live Chat | Phone |
|---|---|---|---|---|---|
| Basic | 24/7 | 9am - 6pm CET | ✓ | ||
| Elite | 24/7 | 24/7 | ✓ | ✓ | ✓* |
*available for White Label options
If you are not sure what support plan you have please email us.